Returns & Refund Policy

Thank you for shopping with us. As all of our products are made to order through our print partner, Printify, we ask that you read our returns policy carefully before placing an order.

Returns

Because each item is custom-made specifically for your order, we do not accept returns or exchanges for:

• Change of mind

• Ordering the wrong size, colour, or design

• Incorrect shipping address provided by the customer

• Buyer remorse

Please refer to the size guides provided on each product page before placing your order.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 30 days of receiving your order.

To help us resolve the issue quickly, please include:

• Your order number

• A description of the problem

• Clear photographs showing the issue

Once your claim has been reviewed, we will arrange a replacement or issue a refund where appropriate.

Lost Orders

If your order appears to be lost in transit, please contact us within 30 days of the estimated delivery date.

We'll work with our fulfilment partner to investigate and, if the parcel is confirmed as lost, we'll arrange a replacement or refund where appropriate.

Refunds

If a refund is approved, it will be issued to your original payment method.

Please allow 5–10 business days for the refund to appear in your account after it has been processed. The exact timing depends on your bank or payment provider.

Order Changes & Cancellations

Because orders enter production quickly, we cannot guarantee changes or cancellations once an order has been placed.

If you need to amend or cancel your order, please contact us as soon as possible. If production has not yet started, we'll do our best to help.

Contact Us

If you have any questions about your order or need to request a replacement or refund, please contact us through our store's contact page or by email. We're happy to help and will work to resolve any issues as quickly as possible.